Returns & Exchanges

At Yoto, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange items within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging and include the packing slip to ensure faster processing at our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing